How much will you save and automate with Ecom Assist?

Money saved
3000 $
Time saved
200 h
Cost Saved
200$
Without Ecom Assist
Customer Interactions
10
Automation Rate
%
Automated Tickets
0
Agent Tickets
200
Human Cost
Avg time / Ticket
8.6 min
Total Support Time
48
Avg Support Salary
$25
Total Human Cost
48
Total monthly cost
$6000
With Ecom Assist
Customer Interactions
10
Automation Rate
80%
Automated Tickets
0
Agent Tickets
200
Human Cost
Avg time / Ticket
5 min
Total Support Time
48
Avg Support Salary
$25
Total Human Cost
48
Ecom Assist
Plan Name
$254
Total monthly cost
$4000
Ecommerce Webflow Template - Poppins

Get Started with Ecom Assist

Select your revenue tier below to get started
Ecom Assist
Add-ons
My online store has
Starter
Growth
Advance
Professional
Ultimate
Your Recommended Plan
Starter
50 Tickets
$60/month
Your Recommended Plan
Growth
100 Tickets
$114/month
Your Recommended Plan
Advance
200 Tickets
$222/month
Your Recommended Plan
Professional
300 Tickets
$324/month
Your Recommended Plan
Ultimate
400 Tickets
Custom
What’s included
Live chat
Dashboard
50+ Integrations
Automation
Data and Analytics
See All Features
WhatsApp
Receive WhatsApp Messages and Calls from Ecom Assist
Monthly WhatsApp tickets
SMS
Send and receive SMS from Ecom Assist
Monthly SMS tickets

Plan Summary

Monthly
Yearly (20% 0ff)
Starter
$60
Total
$60
Growth
$114
Total
$114
Advance
$222
Total
$222
Professional
$324
Total
$324
Ultimate
Custom
Total
Custom
Starter
$60
Total
$60
Growth
$114
Total
$114
Advance
$222
Total
$222
Professional
$324
Total
$324
Ultimate
Custom
Total
Custom
Ultimate Plan
Custom price
If you would like to receive an estimate based on your specific needs, don't hesitate to book a call, and we will get back to you as soon as possible with all the details.

ROI Calculator

Support Tickets
22
Team Size
22
To give you a more accurate data please fill the inputs with the follwoing data.
Hourly Rate
$/hour
Working hours
h/month
Existing Software
$/month
Software Price
$/month
AI Automation Level
80%
Ecomassist automates up to 80% of routine tasks, streamlining workflows by handling repetitive processes and enabling agents to focus on complex inquiries. With this level of automation, response times improve significantly, enhancing both efficiency and customer satisfaction.

Summary

Support Tickets
48
Team Size
48
Hourly Rate
48
Working Hours
48
Team Cost
48
Your Current Solution
Software
None
Software Price
48
Current Cost
48
Ecom Assist Solution
Our plan
Starter pack
Software Price
48
Reduced Costs
48
Total Savings
$48
Ultimate Plan
Custom price
If you would like to receive an estimate based on your specific needs, don't hesitate to book a call, and we will get back to you as soon as possible with all the details.

AI-powered Experience with every plan

Try free for 14 days. No credit card required.
Starter
Growth
Advance
Professional
Ultimate

Grace AI Agent

Dramatically reduce your support volume with our breakthrough AI Agent.

Quotas
Bilable Tickets Included
How many tickets you get per month.
80/month
160/month
240/month
320/month
Custom
No Cure No Pay
If we can't help the customer, it won't count as a ticket.
Overflow Ticket Cost
How much you pay for each ticket you go over the plan.
$1.50/month
$1.40/month
$1.30/month
$1.20/month
Custom
Unlimited Chatbots
No limits on the amount of conversation the chatbot can have.

Proactive Support

Give customers the support they need
with in-context automated messages.

Features
Number Of Stores
Umlimited stores connections
Unlimited
Unlimited
Unlimited
Unlimited
Unlimited
Languages Included
More than 50+ languages included
50+
50+
50+
50+
50+
eCommerce Order Matching
Live information about your orders
Sentiment Analyses
AI-powered sentiment analysis for insightful text understanding
Auto Translation
Automatically translation over more than 50+ languages
Supported Integrations
More than 20+ integrations
Shopify,
Woocommerce,
Slack
Shopify,
Woocommerce,
Slack
Shopify,
Woocommerce,
Slack
Shopify,
Woocommerce,
Slack
Shopify,
Woocommerce,
Slack

Support

Deliver conversational support where it works best for your customers.

Customer Success
Onboarding
Different type of onboarding for different plans
Self Onboarding
Guided Onboarding
Guided Onboarding
Guided Onboarding
Full Onboarding
Account Management
Experienced account manager ensuring client satisfaction and growth
Dedicated Success Manager
Committed success manager driving client achievement and satisfaction
Service Label Agreements
Defines service expectations, performance metrics, and accountability standards
Support Channels
Accessible platform providing assistance and resolving customer issues.
Email & Chat
Email & Chat
Email & Chat
Email & Chat
Email & Chat

Platform

One central platform connecting everything together, from apps and automations to customer data and reporting.

Developers
Self-Hosted Solution
Host it own your own server
Rest API
Connect with your own services
Starter
Quotas
Bilable Tickets Included
150/month
Bilable Tickets Included
Overflow Ticket Cost
$1.20/month
Unlimited Chatbots
Features
Number Of Stores
Unlimited
Languages Included
50+
eCommerce Order Matching
Sentiment Analyses
Auto Translation
Supported Integrations
Shopify,
Woocommerce,
Slack
Customer Success
Customer Success
Self Onboarding
Account Management
Dedicated Success Manager
Service Label Agreements
Support Channels
Email & Chat
Developers
Self-Hosted Solution
Rest API
Growth
Quotas
Bilable Tickets Included
150/month
Bilable Tickets Included
Overflow Ticket Cost
$1.20/month
Unlimited Chatbots
Features
Number Of Stores
Unlimited
Languages Included
50+
eCommerce Order Matching
Sentiment Analyses
Auto Translation
Supported Integrations
Shopify,
Woocommerce,
Slack
Customer Success
Customer Success
Self Onboarding
Account Management
Dedicated Success Manager
Service Label Agreements
Support Channels
Email & Chat
Developers
Self-Hosted Solution
Rest API
Advance
Quotas
Bilable Tickets Included
150/month
Bilable Tickets Included
Overflow Ticket Cost
$1.20/month
Unlimited Chatbots
Features
Number Of Stores
Unlimited
Languages Included
50+
eCommerce Order Matching
Sentiment Analyses
Auto Translation
Supported Integrations
Shopify,
Woocommerce,
Slack
Customer Success
Customer Success
Self Onboarding
Account Management
Dedicated Success Manager
Service Label Agreements
Support Channels
Email & Chat
Developers
Self-Hosted Solution
Rest API
Professional
Quotas
Bilable Tickets Included
150/month
Bilable Tickets Included
Overflow Ticket Cost
$1.20/month
Unlimited Chatbots
Features
Number Of Stores
Unlimited
Languages Included
50+
eCommerce Order Matching
Sentiment Analyses
Auto Translation
Supported Integrations
Shopify,
Woocommerce,
Slack
Customer Success
Customer Success
Self Onboarding
Account Management
Dedicated Success Manager
Service Label Agreements
Support Channels
Email & Chat
Developers
Self-Hosted Solution
Rest API
Ultimate
Quotas
Bilable Tickets Included
150/month
Bilable Tickets Included
Overflow Ticket Cost
$1.20/month
Unlimited Chatbots
Features
Number Of Stores
Unlimited
Languages Included
50+
eCommerce Order Matching
Sentiment Analyses
Auto Translation
Supported Integrations
Shopify,
Woocommerce,
Slack
Customer Success
Customer Success
Self Onboarding
Account Management
Dedicated Success Manager
Service Label Agreements
Support Channels
Email & Chat
Developers
Self-Hosted Solution
Rest API

Frequently asked questions that could be relevant for you

General
Ecommerce Webflow Template - Poppins
Is my content safe and secure when using your AI software?
While we can't make you a cup of coffee (yet), Quadra is here to fuel your web development journey with powerful features and an intuitive platform.
Do you provide customer support or training resources for users?
While we can't make you a cup of coffee (yet), Quadra is here to fuel your web development journey with powerful features and an intuitive platform.
Can I see examples of content created using Quadra?
While we can't make you a cup of coffee (yet), Quadra is here to fuel your web development journey with powerful features and an intuitive platform.
How can your AI software improve the quality of my content?
While we can't make you a cup of coffee (yet), Quadra is here to fuel your web development journey with powerful features and an intuitive platform.
API & Integration
Ecommerce Webflow Template - Poppins
Is my content safe and secure when using your AI software?
While we can't make you a cup of coffee (yet), Quadra is here to fuel your web development journey with powerful features and an intuitive platform.
Do you provide customer support or training resources for users?
While we can't make you a cup of coffee (yet), Quadra is here to fuel your web development journey with powerful features and an intuitive platform.
Can I see examples of content created using Quadra?
While we can't make you a cup of coffee (yet), Quadra is here to fuel your web development journey with powerful features and an intuitive platform.
How can your AI software improve the quality of my content?
While we can't make you a cup of coffee (yet), Quadra is here to fuel your web development journey with powerful features and an intuitive platform.
Privacy
Ecommerce Webflow Template - Poppins
Is my content safe and secure when using your AI software?
While we can't make you a cup of coffee (yet), Quadra is here to fuel your web development journey with powerful features and an intuitive platform.
Do you provide customer support or training resources for users?
While we can't make you a cup of coffee (yet), Quadra is here to fuel your web development journey with powerful features and an intuitive platform.
Can I see examples of content created using Quadra?
While we can't make you a cup of coffee (yet), Quadra is here to fuel your web development journey with powerful features and an intuitive platform.
How can your AI software improve the quality of my content?
While we can't make you a cup of coffee (yet), Quadra is here to fuel your web development journey with powerful features and an intuitive platform.
Documentation
Ecommerce Webflow Template - Poppins
Is my content safe and secure when using your AI software?
While we can't make you a cup of coffee (yet), Quadra is here to fuel your web development journey with powerful features and an intuitive platform.
Do you provide customer support or training resources for users?
While we can't make you a cup of coffee (yet), Quadra is here to fuel your web development journey with powerful features and an intuitive platform.
Can I see examples of content created using Quadra?
While we can't make you a cup of coffee (yet), Quadra is here to fuel your web development journey with powerful features and an intuitive platform.
How can your AI software improve the quality of my content?
While we can't make you a cup of coffee (yet), Quadra is here to fuel your web development journey with powerful features and an intuitive platform.
General Questions
Autonomous Resolution and Ticket Management
Integration and Data Protection
Technical Questions
Order Management and Privacy
Advanced Features
What is Ecom Assist?
Ecommerce Webflow Template - Poppins
Ecom Assist is a premium chatbot that acts as a virtual customer service agent, available 24/7. It improves the customer experience, reduces the workload for your service team, and can process and provide real-time data.
How do I use Ecom Assist?
Ecommerce Webflow Template - Poppins
Setting up Ecom Assist is simple: integrate a plugin, then AI analyzes your site's content and builds a comprehensive query database. An intuitive dashboard lets you track chats, review history, and analyze statistics.
What problems can Ecom Assist solve?
Ecommerce Webflow Template - Poppins
Ecom Assist handles queries ranging from terms of service to package tracking. If it cannot resolve an issue, it sends a summary to the human team for a response within 24 hours, while learning for future response.
On what devices is Ecom Assist available?
Ecommerce Webflow Template - Poppins
Ecom Assist is accessible via computers, tablets and mobile devices.
What languages is Ecom Assist supported in?
Ecommerce Webflow Template - Poppins
Ecom Assist supports more than 50 languages, including English, Spanish, French, and more. The chatbot answers questions in the customer's preferred language.
What is autonomous resolution?
Ecommerce Webflow Template - Poppins
Autonomous resolution refers to Ecom Assist's ability to resolve customer queries independently without human intervention, thanks to advanced AI.
What is a billable ticket?
Ecommerce Webflow Template - Poppins
A billable ticket is a customer query successfully resolved by Ecom Assist. Our unique no cure no pay system ensures that you only pay for tickets that are actually resolved.
Does your platform integrate with other software and tools?
Ecommerce Webflow Template - Poppins
Yes, Ecom Assist can integrate with various platforms such as Shopify, Notion, and more, to provide a seamless experience.
How do you protect customer data?
Ecommerce Webflow Template - Poppins
Customer data is encrypted and securely stored in compliance with strict data protection regulations. Our system uses the latest technologies for data encryption and security.
Can Ecom Assist handle complex or technical questions?
Ecommerce Webflow Template - Poppins
Absolutely, our AI agents are designed to answer a wide range of questions, including complex and technical issues. They are trained to provide accurate and relevant answers.
How does the AI ensure data privacy and security?
Ecommerce Webflow Template - Poppins
All customer data and interactions are encrypted and stored securely. Our systems comply with strict data protection regulations.
Can I customize the responses generated by the AI to match our brand tone?
Ecommerce Webflow Template - Poppins
You have full control over the tone and style of responses. Our AI agents can be customized to reflect your brand's voice and language.
Can Ecom Assist assist with order tracking and shipping questions?
Ecommerce Webflow Template - Poppins
Our AI agents are equipped to provide real-time updates on order status and shipping information, streamlining customer inquiries about their purchases.
What measures are in place to prevent the AI agent from providing incorrect information?
Ecommerce Webflow Template - Poppins
We have a strict quality control process to minimize the possibility of incorrect information. The AI agent's responses are regularly monitored and adjusted.
How is Ecom Assist's AI trained?
Ecommerce Webflow Template - Poppins
The AI is trained using the latest methodologies and cannot provide answers that have not been taught beforehand. Answers can be monitored and adjusted to refine accuracy.
Can Ecom Assist provide product information?
Ecommerce Webflow Template - Poppins
During implementation, Ecom Assist reads all product information and scans your site daily for new information, which is updated automatically.
How can I contact customer service?
Ecommerce Webflow Template - Poppins
For Ultimate and Enterprise packages, after sales is through a dedicated account manager. Within Discord is a section where feedback about the platform can be given. Surveys will also be sent via email for additional feedback opportunities.

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