Empowering eCommerce with Cutting-Edge Technology

At EcomAssist, our purpose is to revolutionize the eCommerce landscape with cutting-edge AI technology that enhances human connections rather than replacing them. We strive to empower every eCommerce business, regardless of size, with tools that were once exclusive to industry giants.

AI-powered Experience with every plan

Try free for 14 days.
No credit card required.

Growth
Popular
$144
/
Monthly
The customer support plan for individuals, and businesses.
Get info
Book Now
Professional
Popular
$264
/
Monthly
Powerful automation tools and AI features for growing businesses.
Get info
Book Now
Ultimate
Popular
Custom
/
Monthly
Tailor made solutions for large businesses and enterprises.
Get info
Book Now

Grace AI Agent

Dramatically reduce your support volume with our breakthrough AI Agent.

Quotas
Bilable Tickets Included
150/month
300 Tickets
Custom
No Cure No Pay
Overflow Ticket Cost
$1.20/month
$1.10/month
Custom
Unlimited Chatbots

Proactive Support

Give customers the support they need before they need it with in-context automated messages.

Features
Number Of Stores
Unlimited
Unlimited
Unlimited
Languages Included
50+
50+
50+
eCommerce Order Matching
Sentiment Analyses
Auto Translation
Supported Integrations
Shopify,
Woocommerce,
Slack
Shopify,
Woocommerce,
Slack
Shopify,
Woocommerce,
Slack

Support

Deliver conversational support where it works best for your customers.

Customer Success
Onboarding
Self Onboarding
Guided Onboarding
Full Onboarding
Account Management
Dedicated Success Manager
Service Label Agreements
Support Channels
Email & Chat
Email & Chat
Email & Chat

Platform

One central platform connecting everything together, from apps and automations to customer data and reporting.

Developers
Self-Hosted Solution
Rest API
Growth
Popular
$144
/
Monthly

The customer support plan for individuals, and businesses.

Book Now
Professional
Popular
$264
/
Monthly

Powerful automation tools and AI features for growing businesses.

Book Now
Ultimate
Popular
Custom
/
Monthly

Tailor made solutions for large businesses and enterprises.

Book Now

AI-powered Experience with every plan

Try free for 14 days.
No credit card required.

Growth
Popular
$115
/
Monthly
Billed annually
The customer support plan for individuals, and businesses.
Get info
Book Now
Professional
Popular
$211
/
Monthly
Billed annually
Powerful automation tools and AI features for growing businesses.
Get info
Book Now
Ultimate
Popular
Custom
/
Monthly
Billed annually
Tailor made solutions for large businesses and enterprises.
Get info
Book Now

Grace AI Agent

Dramatically reduce your support volume with our breakthrough AI Agent.

Quotas
Bilable Tickets Included
150/month
300 Tickets
Custom
No Cure No Pay
Overflow Ticket Cost
$1.20/month
$1.10/month
Custom
Unlimited Chatbots

Proactive Support

Give customers the support they need before they need it with in-context automated messages.

Features
Number Of Stores
Unlimited
Unlimited
Unlimited
Languages Included
50+
50+
50+
eCommerce Order Matching
Sentiment Analyses
Auto Translation
Supported Integrations
Shopify,
Woocommerce,
Slack
Shopify,
Woocommerce,
Slack
Shopify,
Woocommerce,
Slack

Support

Deliver conversational support where it works best for your customers.

Customer Success
Onboarding
Self Onboarding
Guided Onboarding
Full Onboarding
Account Management
Dedicated Success Manager
Service Label Agreements
Support Channels
Email & Chat
Email & Chat
Email & Chat

Platform

One central platform connecting everything together, from apps and automations to customer data and reporting.

Developers
Self-Hosted Solution
Rest API
Growth
Popular
$115
/
Yearly
Billed annually

The customer support plan for individuals, and businesses.

Book Now
Professional
Popular
$211
/
Yearly
Billed annually

Powerful automation tools and AI features for growing businesses.

Book Now
Ultimate
Popular
Custom
/
Yearly
Billed annually

Tailor made solutions for large businesses and enterprises.

Book Now

Frequently asked questions that could be relevant for you

General
Ecommerce Webflow Template -  Poppins
Is my content safe and secure when using your AI software?
While we can't make you a cup of coffee (yet), Quadra is here to fuel your web development journey with powerful features and an intuitive platform.
Do you provide customer support or training resources for users?
While we can't make you a cup of coffee (yet), Quadra is here to fuel your web development journey with powerful features and an intuitive platform.
Can I see examples of content created using Quadra?
While we can't make you a cup of coffee (yet), Quadra is here to fuel your web development journey with powerful features and an intuitive platform.
How can your AI software improve the quality of my content?
While we can't make you a cup of coffee (yet), Quadra is here to fuel your web development journey with powerful features and an intuitive platform.
API & Integration
Ecommerce Webflow Template -  Poppins
Is my content safe and secure when using your AI software?
While we can't make you a cup of coffee (yet), Quadra is here to fuel your web development journey with powerful features and an intuitive platform.
Do you provide customer support or training resources for users?
While we can't make you a cup of coffee (yet), Quadra is here to fuel your web development journey with powerful features and an intuitive platform.
Can I see examples of content created using Quadra?
While we can't make you a cup of coffee (yet), Quadra is here to fuel your web development journey with powerful features and an intuitive platform.
How can your AI software improve the quality of my content?
While we can't make you a cup of coffee (yet), Quadra is here to fuel your web development journey with powerful features and an intuitive platform.
Privacy
Ecommerce Webflow Template -  Poppins
Is my content safe and secure when using your AI software?
While we can't make you a cup of coffee (yet), Quadra is here to fuel your web development journey with powerful features and an intuitive platform.
Do you provide customer support or training resources for users?
While we can't make you a cup of coffee (yet), Quadra is here to fuel your web development journey with powerful features and an intuitive platform.
Can I see examples of content created using Quadra?
While we can't make you a cup of coffee (yet), Quadra is here to fuel your web development journey with powerful features and an intuitive platform.
How can your AI software improve the quality of my content?
While we can't make you a cup of coffee (yet), Quadra is here to fuel your web development journey with powerful features and an intuitive platform.
Documentation
Ecommerce Webflow Template -  Poppins
Is my content safe and secure when using your AI software?
While we can't make you a cup of coffee (yet), Quadra is here to fuel your web development journey with powerful features and an intuitive platform.
Do you provide customer support or training resources for users?
While we can't make you a cup of coffee (yet), Quadra is here to fuel your web development journey with powerful features and an intuitive platform.
Can I see examples of content created using Quadra?
While we can't make you a cup of coffee (yet), Quadra is here to fuel your web development journey with powerful features and an intuitive platform.
How can your AI software improve the quality of my content?
While we can't make you a cup of coffee (yet), Quadra is here to fuel your web development journey with powerful features and an intuitive platform.
What is EcomAssist?
Ecommerce Webflow Template -  Poppins
EcomAssist is a premium chatbot that acts as a virtual customer service agent, available 24/7. It improves the customer experience, reduces the workload for your service team, and can process and provide real-time data.
How do I use EcomAssist?
Ecommerce Webflow Template -  Poppins
Setting up EcomAssist is simple: integrate a plugin, then AI analyzes your site's content and builds a comprehensive query database. An intuitive dashboard lets you track chats, review history, and analyze statistics.
What problems can EcomAssist solve?
Ecommerce Webflow Template -  Poppins
EcomAssist handles queries ranging from terms of service to package tracking. If it cannot resolve an issue, it sends a summary to the human team for a response within 24 hours, while learning for future response.
On what devices is Ecom Assist available?
Ecommerce Webflow Template -  Poppins
EcomAssist is accessible via computers, tablets and mobile devices.
What languages is Ecom Assist supported in?
Ecommerce Webflow Template -  Poppins
EcomAssist supports more than 50 languages, including English, Spanish, French, and more. The chatbot answers questions in the customer's preferred language.
What is autonomous resolution?
Ecommerce Webflow Template -  Poppins
Autonomous resolution refers to EcomAssist's ability to resolve customer queries independently without human intervention, thanks to advanced AI.
What is a billable ticket?
Ecommerce Webflow Template -  Poppins
A billable ticket is a customer query successfully resolved by EcomAssist. Our unique no cure no pay system ensures that you only pay for tickets that are actually resolved.
Does your platform integrate with other software and tools?
Ecommerce Webflow Template -  Poppins
Yes, EcomAssist can integrate with various platforms such as Shopify, Notion, and more, to provide a seamless experience.
How do you protect customer data?
Ecommerce Webflow Template -  Poppins
Customer data is encrypted and securely stored in compliance with strict data protection regulations. Our system uses the latest technologies for data encryption and security.
Can EcomAssist handle complex or technical questions?
Ecommerce Webflow Template -  Poppins
Absolutely, our AI agents are designed to answer a wide range of questions, including complex and technical issues. They are trained to provide accurate and relevant answers.
How does the AI ensure data privacy and security?
Ecommerce Webflow Template -  Poppins
All customer data and interactions are encrypted and stored securely. Our systems comply with strict data protection regulations.
Can I customize the responses generated by the AI to match our brand tone?
Ecommerce Webflow Template -  Poppins
You have full control over the tone and style of responses. Our AI agents can be customized to reflect your brand's voice and language.
Can EcomAssist assist with order tracking and shipping questions?
Ecommerce Webflow Template -  Poppins
Our AI agents are equipped to provide real-time updates on order status and shipping information, streamlining customer inquiries about their purchases.
What measures are in place to prevent the AI agent from providing incorrect information?
Ecommerce Webflow Template -  Poppins
We have a strict quality control process to minimize the possibility of incorrect information. The AI agent's responses are regularly monitored and adjusted.
How is EcomAssist's AI trained?
Ecommerce Webflow Template -  Poppins
The AI is trained using the latest methodologies and cannot provide answers that have not been taught beforehand. Answers can be monitored and adjusted to refine accuracy.
Can EcomAssist provide product information?
Ecommerce Webflow Template -  Poppins
During implementation, Ecom Assist reads all product information and scans your site daily for new information, which is updated automatically.
How can I contact customer service?
Ecommerce Webflow Template -  Poppins
For Ultimate and Enterprise packages, after sales is through a dedicated account manager. Within Discord is a section where feedback about the platform can be given. Surveys will also be sent via email for additional feedback opportunities.